There are cases where you might need a candidate to retake a Launchpad video interview.
In order to do this you will need to log in to the Launchpad system and find the interview question. You should then see a link a link as shown below to "Request interview retake".
Once you have click this link and fill out the form you are shown you may need to move the candidate to the folder they are in when a video interview is required within the Advorto system depending on the configuration of your system.
When they next log in they will see the video interview link as usual and can retake the test.